Workforce management/planning

An increasing number of organisations are looking to make their performance management process more agile

How to make performance management more agile

An increasing number of organisations are looking to make their performance management process more agile, however, Michael Lloyd says there are three important steps that should be adopted in order to make this change successful. Companies are recognising the need for continuous feedback, and there is a desire to remove […]

There is a shift away from diversity as a compliance and talent management initiative, towards using it to help design experiences for marginalised customers

Leveraging diversity to improve the customer experience

There is a shift away from diversity as a compliance and talent management initiative, towards using it to help design experiences for marginalised customers to win in new markets, become more innovative and accelerate customer centricity, according to a new report. “Leading organisations are devoting significant resources to truly understanding […]

The opportunity is ripe for HR to broaden its performance management definition and join forces with other performance management system owners within their organis

Who owns your performance management technology?

The opportunity is ripe for HR to broaden its performance management definition and join forces with other performance management system owners within their organisations to establish a complete workforce performance framework, writes Rob Scott A few years ago, HR functions would have been acknowledged as the custodian and owners of performance […]

The chief performance officer is a new and influential position emerging among C-suite ranks

What’s behind the rise of the chief performance officer?

The chief performance officer is a new and influential position emerging among C-suite ranks, in response to increased demands from boards and greater levels of complexity and sophistication in business. The role of the chief performance officer (CPO) is an evolution of the chief financial officer role, which is evolving […]