Design thinking can assist HR professionals in achieving impressive results, writes Jeff Mike, who explains that the process is better understood and approached as a set of three working principles. HR is undergoing a fundamental shift. The rigid, policy-driven programs and processes of yesterday, which were primarily focused on compliance, efficiency, […]
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Business environments are undergoing rapid and continuous change, and organisations and their HR leaders would benefit from a design thinking-led approach to change management, writes Colleen d’Offay Around 70 per cent of change management programmes fail, according to research by Deloitte, which found that the reasons for failure suggest a […]
Strategy is an increasingly important skill-set for HR leaders, according to design thinking expert Roger Martin, who said that HR professionals need to think about strategy and people in the same way their CEO does. “Every CEO knows what they need to do, and in order to understand how CEOs […]
Progressive organisations will not get lazy and go for a ‘one-size fits all approach to remote working, as they understand that each employee is different. This should give consideration for greater levels of flexibility, even to the extent of where employees choose to live, writes Mark LeBusque “Flexibility is the […]
Just because you provide users with “analytic evidence” doesn’t mean they’ll believe it, and in some cases, it only serves to cements their current view or bias. Here is a key lesson: Data analytics and visualisation is a creative activity, and unfortunately not everyone is going to like or appreciate […]