Medibank’s leaders play a critical role in driving sustainable performance through encouraging and enabling employees to “bring their whole self to work”, which in turn increases engagement, boosts discretionary effort and drives productivity, according to its head of HR. Leadership plays a “huge role” in this process, according to Medibank’s […]
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Personal analytics can target key underlying causes of poor productivity, performance, business relationship/personal issues – and help effect more meaningful change for individuals, writes Rob Scott Generally, when we think about analytics we envisage the interrogation of heaps of data to unearth insights which help inform future decision making. This […]
There are three critical components of human capital which, when managed correctly, can lead to organisational productivity gains of more 40 per cent and operating profit margins that are up to 50 per cent higher than industry peers. The three human capital components – time, talent and energy – are […]
Australian companies need to embrace Emotional Intelligence (EI) as a core competency in order to boost productivity and performance, according to new research. It identified a significant positive correlation between EI on the frontline and better customer experience, sales and productivity, which in turn presents an untapped opportunity for increased […]
The traditional approach to performance management is broken, and companies need to create a self-sustaining feedback flow that feeds itself and becomes effortless, writes Georgia Murch Deloitte’s research and costing tells us that an annual appraisal for 65,000 staff took 2 million hours. Expedia says it mostly wanted to ‘re-humanise’ […]