Improved data collection, analysis and insights have played a key role in understanding and improving both the customer and employee experience at leading beauty retailer Sephora, according to its global chief people officer, Karalyn Smith. Sephora had been conducting customer and employee experience surveys for a number of years, however, […]
Search Results for "strategy"
Strategy and culture need to come together and be balanced within organisations to help create great places to work and sustainable business success, writes Jon Williams One of the most damaging phrases bandied about as a management truth is the old chestnut that “culture eats strategy for breakfast”. Not only […]
Optimal employee rewards strategies need to be supported by well-designed surveys that reveal employee stressors – as well as their needs and preferences, writes Peter DeBellis What is the basis for your company’s rewards offerings? For too many companies, it is purely benchmarks – that is, they make rewards decisions based […]
Atlassian has adopted a comprehensive remote working program to help adapt to the future of work while improving talent acquisition and management outcomes, according to the company’s global head of talent, Bek Chee. Atlassian’s remote working program is grounded in months of internal and external research, which has led the […]
Collaboration is an essential part of designing and deploying personalised, differentiated, agile, holistic rewards packages needed to attract, motivate and develop top talent, writes Peter DeBellis You’ve probably heard the ancient Indian fable about the blind wise men and the elephant. In it, each of the men touch an elephant […]