Author: Wayne Brockbank


The values conundrum

At FedEx, speed is a collective way of thinking and behaving. We refer to this collective way of thinking as an organization’s culture. It is these ways of thinking and behaving that design, produce and sell products and services that are of value to customers. Many internal practices create and […]

performance management-min

Balancing performance management conundrums

HR should focus its measurements and rewards on the unit through which the greatest value is created.  Focusing the measurement and reward systems on the wrong unit of analysis can demotivate, create confusion and make the whole less than the sum of the parts, writes Wayne Brockbank.  Performance management is […]

business agility

What are the top 3 ways HR professionals can drive business agility?

By embracing the business agility agenda, HR will create and sustain the organisation capabilities that create turbulence for its competitors instead of responding to turbulence that is created by its competitors, writes Wayne Brockbank HR departments are occasionally accused of sponsoring flavor-of-the-month agendas. Some of these accusations may be justified. However, […]

How to create more agile and competitive organisations through learning loops

How to create more agile and competitive organisations through learning loops

HR departments may play important roles in creating faster and more agile competitive organisations through the acceleration of learning loops at different levels of an organisation, writes Wayne Brockbank This is the second of a two-part article that addresses how to establish learning loops in the context of fast moving, uncertain, morphing and complex business environments. […]