Author: Zoe Routh

How to deal with COVID-19 culture conundrums

Confronting the brutal facts with honesty and openness is sobering as well as trust-building. When leaders don’t hide the painful bits but lay them on the table, it shows respect to others as well as reassures them that we are not blind to challenges, and are working through them, writes Zoë […]

4 triggers of poor employee behaviour and how to prevent them

Humans are social creatures. Over the millennia of our existence, we’ve formed collaborative societies that have specific responsibilities for individuals. Many of these are hierarchical communities, where responsibility is rewarded by status and privilege. In workplaces, these symbols include job titles, parking spaces, office size, and deference to one’s expertise […]