News

Talent management

5 ways to attract, retain and develop talent

As organisations strive to keep pace with a global economic recovery, they will need to change and innovate in five key areas in order to attract, retain and develop talent in 2014, according to HR research and advisory firm Bersin by Deloitte. In order to attract talent, organisations will need […]

Culture change

4 steps to achieving lasting culture change

Culture is critically important to business success worldwide, however, there is a clear disparity between the way companies view culture and the way they treat it, and many executives believe a major overhaul of their organisational culture is required, according to recent research. While 60 per cent of executives globally […]

Simen Munter, group general manager, global shared services, ANZ

Offshoring call centres: a balancing act?

Offshoring call centres is an important strategic decision for any company, and getting it right requires careful consideration of a number of factors, writes Leon Gettler In a globalised economy, more companies are sending finance back-office and call centre jobs offshore to improve access to technology and cut costs. This […]

The Asia Pacific region has overtaken Europe on M&A deal volumes by some margin.

Asia Pacific M&A market activity on the rise

The Asia Pacific region cemented its position as the world’s second largest merger and acquisition (M&A) market in 2013 and outbound Chinese M&A activity is likely to increase in 2014, according to a global professional services firm. Last year, acquirers in Asia Pacific enjoyed their best performance since the 2008 […]