Driving return on investment through people
The economic resilience of Germany can be attributed to factors which emphasise the link between people management and innovation, writes Stefan Zagelmeyer Whenever I present research that colleagues and I have been doing on the impact of the global financial crisis (GFC), HRM and the stunningly quick recovery of the […]
Productivity metrics don’t feature heavily enough on performance scorecards and many organisations are unable to truly define, measure and track productivity at the individual level, according to a global consulting firm. As such, organisations often find it easier to use traditional outcome based-financial measures as a proxy for workforce productivity, […]
With the advent of a new year, it is imperative to break out of your functional silo and think about initiatives that will benefit the workplace, and not just HR, writes Heidi Spirgi A new year is upon us. For personal resolutions, losing weight, eating healthier and exercising are very popular […]
Offshoring call centres is an important strategic decision for any company, and getting it right requires careful consideration of a number of factors, writes Leon Gettler In a globalised economy, more companies are sending finance back-office and call centre jobs offshore to improve access to technology and cut costs. This […]
Culture fit is a critically important element in LEGO’s hiring process, according to its local HR head, who said the company puts final candidates through a “top secret activity” to get them out of their comfort zones and assess their ability to think outside the box. The activity, which involves […]
