Driving return on investment through people
There has been an evolution in how companies view diversity, which has gradually become less an issue of demographics – and more one of values, according to a recent research report There has also been a corresponding shift in how companies are responding to the issue, with a majority of […]
Culture is critically important to business success worldwide, however, there is a clear disparity between the way companies view culture and the way they treat it, and many executives believe a major overhaul of their organisational culture is required, according to recent research. While 60 per cent of executives globally […]
Offshoring call centres is an important strategic decision for any company, and getting it right requires careful consideration of a number of factors, writes Leon Gettler In a globalised economy, more companies are sending finance back-office and call centre jobs offshore to improve access to technology and cut costs. This […]
In the face of competition from low-cost, budget gyms, Fitness First has been on an 18 month journey to transform its service levels to deliver a different and unique fitness experience by offering members “beyond five-star hotel service”. Craig Donaldson speaks with Anne Jaakke, HR director for Fitness First, about […]
The Asia Pacific region cemented its position as the world’s second largest merger and acquisition (M&A) market in 2013 and outbound Chinese M&A activity is likely to increase in 2014, according to a global professional services firm. Last year, acquirers in Asia Pacific enjoyed their best performance since the 2008 […]
