In order to create behaviour change and support the individual in re-establishing high performance, you’ll need to create a practical, straightforward plan. This doesn’t need to be a big multi-month strategy, in fact, it’d be much more useful for you both to agree to some key outcomes to achieve within a 2-week time frame. Take…
I have personally experienced first-hand how awkward a virtual organisation can be to its members. It’s like mastering any new skill, whether it be in sports, art, playing a musical instrument, learning a new language, or developing any other professional skill. Work at “virtual” relationships until you are able to master what once was awkward…
Virtual teams bring many different positives and pose certain issues as well, and Purnima Nandy explains how HR can be the bridge between virtual and physical employees to ensure the organisation stays whole In the last decade, organisational teams have faced a significant change due to a shift from being local or even national to virtual…
Ah, the world of outsourcing, a realm where businesses find solace in delegating tasks to experts, and experts thrive in offering their specialized services. As we stand on the threshold of a new decade, it’s essential to don our forward-thinking caps and delve into the crystal ball of outsourcing trends. After all, what’s the use…
The world of business is no stranger to the power of feedback. It’s the compass that guides us, the lighthouse that prevents us from crashing into the rocks of customer dissatisfaction. In the realm of customer service, feedback is the North Star we must always navigate by. And when you’ve outsourced your customer service, this…
In our digital age, where data is the new currency, it’s imperative to not only harness the power of outsourcing but also to shield your valuable data. As businesses increasingly turn to outsourcing for their customer service needs, they also expose themselves to potential data security and privacy risks. In this section, we’ll delve into…
When it comes to the ever-evolving landscape of business, one aspect that has remained consistent is the need for efficient and reliable customer support. Companies, big and small, have long realized that providing top-notch support is not just a necessity but a critical differentiator in a competitive market. However, the approach to delivering support has…
Welcome to the world of outsourcing, where businesses have discovered a nifty secret to success. In our quest to understand why outsourcing might be the best business decision, it’s only fitting to begin with a little history lesson. Outsourcing Origins Believe it or not, the roots of outsourcing trace back to ancient history. The Pyramids…
G’day, folks! It’s an absolute pleasure to have you here today as we dive headfirst into the riveting world of bookkeeping down under. If you’re like me, you understand the importance of keeping those financial ducks in a row, especially when it comes to running a business. So, let’s start by taking a peek at…
Welcome, fellow entrepreneurs and financial aficionados, to a topic that’s currently setting the financial world abuzz – the ever-evolving landscape of bookkeeping. If you’ve been in business long enough, you know that managing the financial aspects of your enterprise is no small feat. Bookkeeping has always been an indispensable part of the business, but it’s…