Artificial intelligence (AI) is having an increasingly significant impact on organisations, and one of the biggest impacts AI will likely have is in the context of work, according to Google, which actively employs AI to improve its employee experience. AI can meaningfully improve people’s lives at work, said Google Cloud’s […]
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There are five important “moments that matter” for employees and managers that should be the starting point for designing great people experiences, writes Jordan Griffiths When you look at your HR process – who do you see it designed for? Has it been crafted for the process, or for the […]
The leader of the future is the antithesis of many current leaders who focus on their silos to achieve results, writes Jerome Parisse-Brassens, who explains that HR needs the appropriate tools to support the development of new culture leaders There is a significant shift occurring in organisational cultures, in response to […]
Organisations need to put employees first – and not the consumer – in order to improve the customer experience, drive innovation and deliver better business results, according to an expert in the area. Employees which are customer-facing play a critical role in brand and the customer experience, said former VP of […]
An increased focus on corporate social responsibility as well as organisational change management, driven mostly by technological and workforce changes, is contributing to growing demand for certain human resources skills, according to a recent report. It found that the Australian human resources workforce is forecast to experience sound growth over […]