At FedEx, speed is a collective way of thinking and behaving. We refer to this collective way of thinking as an organization’s culture. It is these ways of thinking and behaving that design, produce and sell products and services that are of value to customers. Many internal practices create and […]
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The role of HR leaders in fighting cyberattacks
The mindset of an organisation’s HR team can set the culture for the entire organisation. Disengaged employees are an attractive target for cybercriminals to exploit. Therefore, the onus is on HR leaders to take their organisation’s security seriously and work with the necessary business and technology teams to set the […]
Reshaping critical talent to remain recession resilient
Traditional hiring processes have inbuilt biases that organisations may not be aware of, that can filter candidates out of the recruitment system before they’ve had a genuine opportunity to demonstrate how well-matched they are, Malcolm Kinns. When the global financial crisis struck back in 2008, it quickly became clear that […]
Job interviews in the era of physical distancing
Given the current climate, it is likely to be a while before in-person activities return to pre-pandemic levels. This presents employers with a chance to rethink their hiring processes, while taking into account the limited ability for in-person interactions. Virtual interviews are not the ‘new normal’ but the ‘only normal’, […]
Employment engagement through COVID-19 and beyond
With remote working and dispersed teams here to stay, employee engagement – and its knock-on effect to client service – is top of mind for HR leaders. It’s now time for HR teams and business leaders to consider how their overall strategy empowers their people to do their best work, […]