HR can play a pivotal role in creating and sustaining a culture that contributes substantially to creating competitive advantage, writes Wayne Brockbank HR departments and line executives in companies throughout the world struggle to define and create corporate cultures that serve as the basis for competitive advantage. How do successful […]
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Cities beyond the traditional financial and business centres of the world are working to improve their quality of living so they can attract more foreign companies, according to a recent research report, which predicted these emerging cities will become major players that traditional financial centres and capital cities will have […]
Aspiring HR leaders need to remain curious about their business from a commercial perspective and be open to new and effective ways of making a positive impact on the business, according to Michelle Zimany, human resources director – ANZ at Sanofi. “You need to really understand what the business issues […]
Offshoring call centres is an important strategic decision for any company, and getting it right requires careful consideration of a number of factors, writes Leon Gettler In a globalised economy, more companies are sending finance back-office and call centre jobs offshore to improve access to technology and cut costs. This […]
Culture fit is a critically important element in LEGO’s hiring process, according to its local HR head, who said the company puts final candidates through a “top secret activity” to get them out of their comfort zones and assess their ability to think outside the box. The activity, which involves […]