The key to linking human capital management to financial outcomes in Swisse Wellness is to ensure that every team member has a very clear set of goals and key performance indicators which are wholly aligned with the business’s strategy, according to its director of people and culture, Catherine Crowley. With […]
Search Results for "productivity"
Failing or non-existent leadership presents HR with a unique opportunity to strengthen initiatives that encourage self-leadership, agility and proactivity amongst employees, writes Roger Collins In times of change, uncertainty and crisis, the importance of and interest in leadership rise like cream to the top of a milk churn. Why is […]
Corporate savviness is a holistic measure of how effective your organisation is. Murad Salman Mirza details the corporate savviness barometer and outlines the process of assessing how savvy your business is Corporate savviness is an organisational characteristic that refers to the enterprising use of a collection of core organisational competencies, ie, Key Savviness […]
Commonwealth Bank of Australia has reinvented the way it engages customers. Vanessa Gavan explores the bank’s four phase approach to developing a customer centric mindset and outlines the steps organisations can take to transform their own approach to customer engagement The notion of customer centricity within traditionally asset driven industries, including […]
Leaders play a critical role in improving engagement, and there are a number of steps they can take to work with employees in improving engagement levels, discretionary effort as well as individual and team performance and productivity, writes Karen Gately Engagement put simply is the extent to which people feel […]