People & purpose: Novo Nordisk’s competitive edge

A close alignment between people, organisational purpose and values has been critical to the local success of Danish pharmaceutical Novo Nordisk, according to its head of HR, who said there are a number of unique steps the company takes to ensure it hires the right people. “A hallmark of the hiring process is selecting people…

Business Ikigai: 4 steps for driving organisational purpose and engagement

Ikigai is a Japanese concept akin to one’s purpose and reason for being, and Stuart Taylor says that uncovering this on an individual level and driving it on an organisational level is critical to success Searching for a clear and driving purpose in our lives, or one’s Ikigai, is something humans have been in pursuit of for…

Cognitive diversity: how to realise the real purpose of diversity & inclusion

Cognitive diversity: how to realise the real purpose of diversity & inclusion

A culture that values difference and diversity must start at the top and be carried through to hiring people with unique perspectives and worldviews, writes Judith MacCormick In the realm of cognitive diversity, business leaders, ethicists and researchers tend to focus on how diverse a company’s board, executive leadership and management are. The argument goes,…

5 questions you should ask to discover your real organisational purpose

5 questions you should ask to discover your real organisational purpose

In the wake of the Banking Royal Commission companies are taking a step back to examine their organisational purpose, writes Jon Williams, who explains that there are 5 specific questions companies should ask customers in this process The current and post-Royal Commission environment in Australia, with the damage done to both corporate and personal reputations,…

Best practices for aligning external customer service teams with company values

Best practices for aligning external customer service teams with company values

In the ever-evolving world of business, company values aren’t just buzzwords or abstract concepts anymore. They’re the heart and soul of an organization, shaping its culture, decision-making, and reputation. As a savvy business leader, you’re aware of the profound impact that aligning your external customer service teams with your company values can have. You know…

The Relationship Between Bookkeepers and Auditors: A Collaborative Approach

The Relationship Between Bookkeepers and Auditors: A Collaborative Approach

In the world of finance, where numbers dance like mathematicians at a masquerade ball, two key players wear masks of responsibility: bookkeepers and auditors. They may seem like mere cogs in the financial machinery, but the truth is, they are the guardians of financial integrity. Understanding the Roles of Bookkeepers and Auditors Bookkeepers: The Financial…

Financial Planning: How to Determine Outsourcing Costs Effectively

Financial Planning: How to Determine Outsourcing Costs Effectively

Welcome to a world where business landscapes are constantly evolving. Companies big and small are seeking innovative ways to stay competitive, cut costs, and enhance their overall efficiency. In this quest for success, one strategy stands out like a beacon of hope: outsourcing. If you’re considering or are already immersed in the world of outsourcing,…

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5 ways to improve your internal branding

Brands are so often consumed with external marketing that they forget about internal branding and making sure staff feel involved and, most importantly, valued, writes Damian Madden Few people question the powerful impact a strong, engaging brand story can have on a business. However, there’s one slight problem with this – we’re only looking out. To borrow…

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4 key lessons in analytics from the Heart Foundation

There are a number of important keys to developing and executing on a successful analytics strategy that educates and engages senior executives, according to The Heart Foundation’s HR director, Julie Shearman. Central to the organisation’s five-year HR plan, which is closely aligned to its broader strategy, has been the development and customisation of a HR…