Search Results for "employee engagement"

Talent management practitioners need a number of skills and capabilities to be effective. Source: Thinkstock

What maketh a talent management practitioner?

Talent management practitioners must exhibit six key characteristics in order to be successful, writes Marc Effron Talent management’s rapid emergence as a field has left practitioners without a clear success model. Based on our experience as talent management consultants and practitioners, interviews with other well-regarded practitioners, and input from executive […]

The University of Melbourne's professor Bill Harley argues the productivity debate is missing a key ingredient

How to improve the managerial link to productivity

Debates around productivity improvement are largely inconsequential unless organisations can find and implement innovative ways to build management capabilities and encourage effective people management, according to The University of Melbourne. “Centralised HR functions can put in place policies and procedures to encourage good practice, but we know that to be […]

Talent management

5 ways to attract, retain and develop talent

As organisations strive to keep pace with a global economic recovery, they will need to change and innovate in five key areas in order to attract, retain and develop talent in 2014, according to HR research and advisory firm Bersin by Deloitte. In order to attract talent, organisations will need […]

Simen Munter, group general manager, global shared services, ANZ

Offshoring call centres: a balancing act?

Offshoring call centres is an important strategic decision for any company, and getting it right requires careful consideration of a number of factors, writes Leon Gettler In a globalised economy, more companies are sending finance back-office and call centre jobs offshore to improve access to technology and cut costs. This […]