Traditional approaches to measuring employee engagement are changing, and HR needs to get up to speed with the new world of “employee listening”, writes Josh Bersin While more than two-thirds of all organisations conduct annual employee engagement surveys, it has now become clear that we need a new approach. These surveys are typically expensive to run,…
How will organisations cope with technology and developments in tools like social media, while preserving human interaction and maintaining a relationship with employees? Mel Tunbridge explores this and examines what best-in-class employee engagement programs will look like in the future Making engagement happen is the ultimate objective for organisations today. Real employee engagement means that employees are…
What does national identity have to do with employee engagement? Everything really, when we consider that ‘who we are’ is central to what motivates us, writes David Morley Like organisational culture, we know that national culture is made of outer layers that are mostly easy to see; practices, rituals, symbols, and so on. But the deepest…
There are seven areas leaders and managers need to focus on to increase employee engagement and enhance workplace performance, according to the head of HR for global recruitment firm Talent International. The firm, which was recently recognised in Gallup’s global 2019 Great Workplace Awards (the only recruitment company in the world and one of only…
A targeted approach to talent acquisition and diversity has been critical to improving employee engagement, driving innovation and creating a culture of high performance, according to the head of HR for Online Education Services (OES). This targeted recruitment approach has an 85 per cent success rate and focuses on hiring people who are diverse in…
HR professionals and data analysts should work closely together in developing employee engagement programmes in order to drive stronger and more sustainable outcomes, writes Rob Scott We all know that data analytics and employee engagement are two of the hottest topics of discussion among HR and business leaders. And for good reason. Many organisations are…
One in five people in the wrong job and their low engagement levels are costing ASX100 companies up to $6 billion in annual revenue, according to a research report from Right Management. The research took in a total of 857 outplacement/redundancy candidates that had completed Right Management’s career management program in the past five years,…
A revamped approach to talent management, employer branding, leadership development and HR systems has helped contribute to double-digit growth in MYOB Group’s bottom line as well as a near 10 per cent lift in employee engagement, according to its head of people and performance, Alla Keogh. “We operate in an industry that’s undergoing significant transformation,…
There is a very clear link between employee engagement, customer loyalty and profitability, according to Hilti Australia’s managing director, Jan Pacas, who said this link has been key to the company’s success both locally and globally. Hilti, a global business which supplies leading-edge electric power tools, takes a rigorous approach to measuring its success through…
In the face of competition from low-cost, budget gyms, Fitness First has been on an 18 month journey to transform its service levels to deliver a different and unique fitness experience by offering members “beyond five-star hotel service”. Craig Donaldson speaks with Anne Jaakke, HR director for Fitness First, about the strategies behind the brand…