Offshoring call centres is an important strategic decision for any company, and getting it right requires careful consideration of a number of factors, writes Leon Gettler In a globalised economy, more companies are sending finance back-office and call centre jobs offshore to improve access to technology and cut costs. This […]
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A culture of high performance is one of four key factors that have helped Wrigley Pacific become officially recognised as an employer of choice, according to its HR director. The company, which was recognised in the 2013 Aon Hewitt Best Employers study along with only 19 other Australian organisations, has […]
Short-termism is a common issue with investors, and both companies and shareholders need to understand and communicate drivers of long-term investment value. One thousand one hundred and twenty-seven factory workers were killed and approximately 2500 more were injured when the Rana Plaza building – an illegally built garment sweatshop – […]
HR functions need to keep up-to-speed with mobility strategies to help workforces become more productive and competitive, as advances in technology change the way organisations operate and communicate. Mobility strategies are fast becoming an area which can help enable businesses to improve competitive edges in cost-efficiency and boost productivity, according […]
Craig Donaldson speaks with Magda Lategan, VP of HR Australia, New Zealand, South Africa at Estee Lauder group of companies, about what it takes to succeed in the competitive business of cosmetics What makes a good HR leader? You’ve got to have a vision and be very clear on what […]