Search Results for "change management"

How Fitness First whipped employee engagement into shape

In the face of competition from low-cost, budget gyms, Fitness First has been on an 18 month journey to transform its service levels to deliver a different and unique fitness experience by offering members “beyond five-star hotel service”. Craig Donaldson speaks with Anne Jaakke, HR director for Fitness First, about […]

3 keys for HR to maximise ROI

HR should focus on measures to increase innovation, speed and collaboration, as they can have as much as five times the ROI when it comes to improving worker efficiency, according to John Sullivan, a global expert in HR strategy and talent management. “This will allow you to get the bugs […]

Wesfarmers: why HR leaders need to work with boards

The human capital agenda is becoming more important at board level and HR leaders need to be comfortable in working effectively with directors, according to Wesfarmers’ chief human resources officer, Ben Lawrence. “Boards have really dialed up their interest around the human capital agenda and they have a high expectation […]

Doing more with less: the lean, talented workforce

The HR function has been under increasing pressure to do more with less. However, as Craig Donaldson writes, effective talent management is critical to developing a lean but productive and talented workforce Doing more with less is a common challenge faced by HR departments and professionals. from increased reliance on […]