In the face of competition from low-cost, budget gyms, Fitness First has been on an 18 month journey to transform its service levels to deliver a different and unique fitness experience by offering members “beyond five-star hotel service”. Craig Donaldson speaks with Anne Jaakke, HR director for Fitness First, about […]
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HR should focus on measures to increase innovation, speed and collaboration, as they can have as much as five times the ROI when it comes to improving worker efficiency, according to John Sullivan, a global expert in HR strategy and talent management. “This will allow you to get the bugs […]
The human capital agenda is becoming more important at board level and HR leaders need to be comfortable in working effectively with directors, according to Wesfarmers’ chief human resources officer, Ben Lawrence. “Boards have really dialed up their interest around the human capital agenda and they have a high expectation […]
Google’s reinvention of its HR function through people analytics has had a dramatic impact on its business success, writes Dr John Sullivan Google is one of the most valuable firms in the world by market capitalisation thanks to its forward-thinking approach to HR and people analytics. The majority of the […]
The HR function has been under increasing pressure to do more with less. However, as Craig Donaldson writes, effective talent management is critical to developing a lean but productive and talented workforce Doing more with less is a common challenge faced by HR departments and professionals. from increased reliance on […]