Driving return on investment through people
The new world of leader and employee alignment requires a much more considered, ongoing, two-way model of engagement in order to effectively drive business strategy, writes Jon Williams Alignment is defined as “an arrangement in which two or more things are positioned in a straight line or parallel to each […]
Melbourne City FC CEO, Scott Munn, saw an opportunity to leverage HR to improve its football team performance by improving the performance of the employees supporting them in the background, writes Marc Havercroft Melbourne City FC had 21 employees backing its football team in 2010. Eight years later it’s part […]
A strong focus on people, culture and the way people work have improved innovation in Stockland and its ability to stay ahead of increased competition, according to its group executive & COO, Michael Rosmarin. “We have a collaborative and positive culture, and coupled with an integrated organisational model in which […]
RRP: $47.95 Publisher: McGraw-Hill Education Customer Focused Process Innovation by David Hamme is a detailed guide with step-by-step advice on how to develop and execute a business improvement plan with customers in mind. This book is relevant to all businesses that are looking to improve internal alignment and external customer service, […]
