Driving return on investment through people
As companies seek to improve the employee experience, they need to evaluate the close connection between employees’ physical, social and cultural environments, as well as the tools and relationships they need to get work done on a daily basis, according to a new report. Recognising the impact experience has on […]
Australian companies need to embrace Emotional Intelligence (EI) as a core competency in order to boost productivity and performance, according to new research. It identified a significant positive correlation between EI on the frontline and better customer experience, sales and productivity, which in turn presents an untapped opportunity for increased […]
There is a very clear link between employee engagement, customer loyalty and profitability, according to Hilti Australia’s managing director, Jan Pacas, who said this link has been key to the company’s success both locally and globally. Hilti, a global business which supplies leading-edge electric power tools, takes a rigorous approach […]
How to increase organisational speed and agility through feedback loops https://ecs.page.link/dqv1z @waynebrockbank @insidehreditor
