Tag: development

values

The values conundrum

At FedEx, speed is a collective way of thinking and behaving. We refer to this collective way of thinking as an organization’s culture. It is these ways of thinking and behaving that design, produce and sell products and services that are of value to customers. Many internal practices create and […]

cyberattacks

The role of HR leaders in fighting cyberattacks

The mindset of an organisation’s HR team can set the culture for the entire organisation. Disengaged employees are an attractive target for cybercriminals to exploit. Therefore, the onus is on HR leaders to take their organisation’s security seriously and work with the necessary business and technology teams to set the […]

power of listening

The power of listening as a manager

In order to be totally focused on listening to others, it is critical for managers to be truly present in the conversation. Remove that tablet, turn off your phone or even better, have it out of sight. Be conscious of keeping eye contact and don’t allow for others to interrupt […]