Tag: development

Why 360s don’t work: they aren’t designed to

Achieving the desired behavioural changes that we know is possible from 360 feedback often requires doing less, not more, writes Marc Effron Few talent management practices show as much promise and as few results as 360 feedback. As HR professionals, we faithfully believe that 360 feedback will help managers change […]

3 key steps to establishing L&D ROI

A greater portion of overall learning and development (L&D) budgets is being allocated to leadership in order to prime the leadership pump and develop high potential leaders, according to a global online learning company. Organisations are trending toward investments that sustain a journey of leadership development, and this shift is […]

How Fitness First whipped employee engagement into shape

In the face of competition from low-cost, budget gyms, Fitness First has been on an 18 month journey to transform its service levels to deliver a different and unique fitness experience by offering members “beyond five-star hotel service”. Craig Donaldson speaks with Anne Jaakke, HR director for Fitness First, about […]

the responsibility of HR to build a strong business case for interventions to build a change receptive organisation for a global market

How to globalise managers’ leadership skills

Global roles require more than cross-cultural understanding, and there are a number of essential attributes of successful global leaders, writes Jennie Walker Do your managers need to work with people from other parts of the world? Are some of your organisation’s opportunities, in terms of markets and supplies, outside of […]