Several factors, including a tight labour market and a massive influx of data are impacting the way HR professionals and talent management leaders are performing their jobs, writes Stephanie Edwards Issues around talent management are becoming more and more complex, from the role that artificial intelligence and talent analytics plays, to […]
Tag: diversity & inclusion
Leveraging diversity to improve the customer experience
There is a shift away from diversity as a compliance and talent management initiative, towards using it to help design experiences for marginalised customers to win in new markets, become more innovative and accelerate customer centricity, according to a new report. “Leading organisations are devoting significant resources to truly understanding […]