Senior executives and HR need to embrace cultural diversity for a number of important demographic and business reasons, writes Alec Bashinsky While the focus on gender diversity continues in Australia particularly at the Board and C-Suite level, the underlying challenge that is perhaps having a great effect on future leadership […]
Tag: Diversity
Executives behaving badly? What HR can do to encourage more ethical leadership
There is a tangible cost to organisations which suffer from a lack of ethical leadership and culture, according to an expert in the area, who said this can ultimately lead to the loss of customer trust and in turn, the loss of market share. Some leaders fail to recognise that […]
Sephora’s 5-stage strategy for improving the employee and customer experience
Improved data collection, analysis and insights have played a key role in understanding and improving both the customer and employee experience at leading beauty retailer Sephora, according to its global chief people officer, Karalyn Smith. Sephora had been conducting customer and employee experience surveys for a number of years, however, […]
Israel Folau and the trouble with bringing your whole self to work
Israel Folau’s dismissal has recently dominated news headlines, and there are important lessons for leaders and HR in the concept and practice of employees bring their whole self to work, writes Murray Priestman Israel Folau’s recent dismissal as a result of his provocative tweets has generated a fierce and polarising debate. […]
5 trends that will shape Australian HR in 2019 and beyond
There are five critical trends which are of critical importance to Australian HR executives and managers if they intend to thrive in what is a fast-evolving and challenging field of work, writes Andrej Kovacevic There are a number of important trends which are impacting employers all over Australia, who are going through […]