Building a sustainable high performance organisation requires a systemic and integrated approach which will deliver higher productivity, increased sales, customer satisfaction, and employee retention, writes Stuart Taylor The backbone of a high performance business is a resilient workforce. Like a good farmer knows not to exhaust their soil for crops, great corporate […]

Technology is a critical enabler in how organisations perform, and many organisations are actively looking to a process of digital transformation to help streamline operations, improve efficiencies, enable their workforces and boost competitive advantage. However, a number of organisations still have some way to go when it comes to digital […]

Firstline Workers who interact with customers, patients and the public feel they are being left out of the organisational loop, according to a recent research report, which found that HR can play an important role in empowering firstline workers to become more engaged and productive. Firstline workers are those who […]

Companies that extend digital capabilities to all staff, including Firstline Workers, will help create a culture of productivity, mobility, teamwork and empowerment, writes Nada Alterisio from Microsoft Digital transformation is creating unprecedented scope for employees to collaborate, whether they are in the office, or in the field. More than half […]

Australian businessman and entrepreneur Dick Smith has relied on a six-step process to successfully build multiple businesses through effective people leadership and employee engagement. The process, which is an acronym for “CASHED”, was adopted by Smith from an early age. “I read a book about this more than 30 years […]