Driving return on investment through people
There is often a misconception that, during tough times, businesses need to focus on utilising and maintaining their existing talents and skillsets. However, the coronavirus pandemic has taught us that reskilling & upskilling employees can be a huge differentiator, especially in terms of a businesses’ ability to pivot and adapt, […]
Employees are the face of any organisation and more often than not, they’re the ones making decisions about how customers and external stakeholders interact with your organisation. When employees have the ability to do their job quickly and efficiently with access to the right information to solve issues it results […]
For HR leaders, insights captured by their annual or bi-annual engagement surveys just won’t cut it. While these platforms remain an important channel, such is the rate of change right now businesses need more regular insights – sometimes weekly – into the issues that matter, writes Steve Bennetts, Head of […]
Effective communication during challenging periods requires a high degree of empathy and a more personalised approach. It’s more than sharing what we’re doing, but also what we’re thinking and feeling. It’s essential to give people time to process information and work through their feelings at their own pace. We can’t […]
As the workforce in Australia becomes increasingly diverse, the importance of understanding and acting on different expectations will take on greater value. In response, leaders and managers must invest in their employees’ – from career development through to identifying what matters most to teams at different stages of the employee […]
Some organisations are good at creating rules for their meetings that they print off and leave in meeting rooms; however, the principles are rarely followed and eventually become coasters for coffee cups. https://www.insidehr.com.au/cutting-meetings-improves-productivity/
The real competitive differentiator for companies in 2021 will be getting the employee experience right. Why? Because improving the experience of employees can ultimately improve the experience of their customers. https://www.insidehr.com.au/differentiation-and-choice/
Change will always be tough; it is in our nature to avoid the new and unusual. However, change is something we should value because of the innovation and fresh ideas it can bring. https://www.insidehr.com.au/during-a-leadership-change/
