There were four key drivers behind Accenture’s employee experience transformation, which has resulted in an improved candidate experience externally as well as higher levels of performance within the business, according to its head of HR. The first key driver for improving the employee experience within Accenture related to changes in […]
Tag: employee experience
Inside Canterbury District Health Board’s employee service transformation
A keen focus on streamlining and improving the employee service experience has been critical to HR transformation and the successful delivery of a patient-centred health system for New Zealand’s Canterbury District Health Board, according to its head of HR. The process of transforming the Canterbury Health System began in 2008, […]
5 ways to improve employee experience in the face of digital disruption
Leaders play a critical role in shaping the employee experience and helping employees to embrace new ways of working in the face of digital disruption, writes Anthony Mitchell “Only three things happen naturally in organisations: friction, confusion, and underperformance. Everything else requires leadership.” – Peter Drucker This may be my […]
Behind the scenes of Merivale’s successful digital transformation of HR
A tight partnership between HR and IT has been critical to the ongoing digital transformation of the HR function within Merivale, which is currently undergoing a whole-of-business transformation to bring its back-office people systems up to high front-of-house performance standards. Merivale, Australia’s largest privately owned restaurant and hospitality business with […]
Inside LEGO Group’s employee experience: 4 keys to success
There are 4 specific components of LEGO Group’s “people promise” which help drive business outcomes, enable HR success and contribute to a unique employee experience. The people promise is a key element of the company’s brand framework, which provides a foundation for strategies and long-term priorities – including those of […]