There are four critical areas companies should prioritise in order to not only survive – but thrive – in the face of disruption, when technological advances like AI and robotics are disrupting industries, redefining value chains and forcing companies to rethink entire business models, according to a recent research report. […]
Tag: employee experience
Josh Bersin’s top 5 strategies to maximise the employee experience
The employee experience is increasingly important in the battle for the best talent, and HR needs to focus on core strengths of empowering, developing and engaging people in a hot jobs market, writes Josh Bersin We are living in interesting times. For the first time in decades the entire global economy is […]
3 ways HR can help executives drive real culture change
There are three important steps HR leaders need to take in working with executives to drive and realise genuine organisational culture change, according to Deloitte. HR plays an important role in this process, and HR leaders can help coach executives to achieve important outcomes in the process of culture change, […]
How automating HR can boost the employee service experience
A drastic increase in the pace of work is driving companies to aggressively pursue business process automation, according to a new report, which found that the least efficient function in business, in terms of speed and ease, is HR. Only 35 per cent of HR’s delivery of employee services are […]
5 KPIs to track & improve the employee experience
The employee experience is increasingly important for organisations and their HR functions, however, it needs to be tracked and improved through a number of specific KPIs, writes Kate Messenger In 2015, we learned that Airbnb’s chief HR officer had reframed himself as chief employee experience officer. It made sense – […]