HR departmental agendas that are required to impact internal stakeholders are essentially different from the agendas that are required to impact external stakeholders, writes Wayne Brockbank Among the other paradoxes that effective HR departments must balance is whether to focus on internal customers or whether to focus on external customers. […]
Tag: high performance HR
Keys to unlocking HR’s competitive advantage
HR activities that in the past have been met with scepticism are now a source of potential competitive advantage for HR departments, writes Wayne Brockbank Every five years since 1987 the University of Michigan and the RBL Group have conducted the Human Resource Competency Study. It is the longest ongoing […]
5 key priorities for CHROs in 2014
Chief human resources officers (CHROs) have much more strategic and complex jobs in business and should not be afraid of driving innovation in the HR function, according to a global HR expert In many ways, the CHRO is part chief HR officer, chief people officer, chief culture officer, and chief […]