Driving return on investment through people
HR professionals experience conflicting pressures from a range of stakeholders, and Wayne Brockbank says there are three important ways HR can balance competing expectations and create sustainable value for these stakeholders As an HR professional, you will experience conflicting pressures from competing and occasionally antithetical stakeholders. Competing expectations come from line […]
HR’s direct and indirect involvement in firm-wide information architecture has a significant impact on value for investors and external customers, writes Wayne Brockbank In a recent Inside HR article, I cited research from the University of Michigan and the RBL Group in which we examined the statistical impact of different […]
HR departments have 68 per cent greater impact on customer value when they play a major role in architecting the firm’s information value chain than when they apply HR analytics, writes Wayne Brockbank During the last decade, HR analytics have received increasing attention. A dozen or so books and several dozen […]
Building “collaboration capability” in HR is critical to the function’s ability to improve commercial effectiveness and drive cross-functional value, according to Megan Forgus, director – HR & organisational development for Electrolux. As part of a broader organisational shift within the global appliances group, she said HR has had the opportunity to move from […]
HR needs to play a greater role in communicating shareholder value to analysts and investors who are looking for metrics which demonstrate alignment between what they hear from leaders and official channels of communication, with their experience of the organisation. What appears to be particularly important to analysts and investors, […]
