Driving return on investment through people
Improved data collection, analysis and insights have played a key role in understanding and improving both the customer and employee experience at leading beauty retailer Sephora, according to its global chief people officer, Karalyn Smith. Sephora had been conducting customer and employee experience surveys for a number of years, however, […]
There are five critical trends which are of critical importance to Australian HR executives and managers if they intend to thrive in what is a fast-evolving and challenging field of work, writes Andrej Kovacevic There are a number of important trends which are impacting employers all over Australia, who are going through […]
There are a number of critical elements that Aurecon looks for in its future business leaders, according to its head of HR, who explained that some of the most important qualities include the ability to embrace disruption and build diverse and inclusive teams. Liam Hayes, chief people officer for the […]
A “Ministry of Culture” is one of three key internal initiatives within PayPal which help drive successful diversity and inclusion outcomes across the business, according to its Australian people business partner, Kim Cheney. PayPal is taking a number of proactive steps to build and expand a diverse pipeline of talent […]
There are three key internal strategies that help support and drive tangible diversity and inclusion outcomes within insurance firm Allianz, according to its head of diversity and sustainability, Charis Martin-Ross. There are different ways to segment diversity and inclusion strategies, but an important first lens is identifying target groups, Martin-Ross […]
