Driving return on investment through people
Innovation is too often seen as a standalone great idea by one individual, and this approach results in long lists of concepts seeking support – but very little which are worthy of progressing, according to Deloitte. Innovation, as opposed to invention, generally comes from incremental insights combined with bringing together adjacencies, said […]
The Australian Security Intelligence Organisation (ASIO) has taken a holistic approach to improving diversity and inclusion as part of a broader transformation program which is designed to improve organisational capability, innovation and adaptability. ASIO operates in a challenging, rapidly evolving, and somewhat uncertain environment, explained Deputy Director-General, Wendy Southern. “To […]
Change doesn’t have to bowl your people over, according to Jeff Mike, who explains how to harness change as a force for driving innovation and adaptability The adage “the only constant is change” has never been truer. But it’s not the same as it used to be. Where once you could count on periods of […]
Trust is essential for organisations to succeed in the cyber-physical age, according to Anthony Mitchell, who explains that people, structure and environment are key to building a high-trust culture There is a persuasive business case for cultivating a high-trust culture in your organisation. Research tells us employees work harder, are […]
Organisations need to put employees first – and not the consumer – in order to improve the customer experience, drive innovation and deliver better business results, according to an expert in the area. Employees which are customer-facing play a critical role in brand and the customer experience, said former VP of […]
