At FedEx, speed is a collective way of thinking and behaving. We refer to this collective way of thinking as an organization’s culture. It is these ways of thinking and behaving that design, produce and sell products and services that are of value to customers. Many internal practices create and […]
Tag: values
4 keys to overcoming management jargon and defining shared aspirations
Management jargon is the enemy of strategic clarity, according to Peter Fuda, who says there are four key questions that need to be answered in order to determine your deepest aspirations The key issue we face in defining shared aspirations is not a lack of ambition, or even strategic clarity, […]
Why corporate Australia should stop talking about culture and start acting
When organisations stop paying mere lip service to their values and instead align with and act on their values, then trust, customer satisfaction and a high-performance culture follow, writes Aaron McEwan As Benjamin Franklin once said, “Well done is better than well said.” And we’ve heard a lot of talk across […]
Want to drive real culture change? 7 steps for turning values into standards
If you want to maximise the performance of your organisation or team, values must be turned into shared standards, writes Peter Fuda Every organisation has values. The challenge, however, is that these are usually different from those written on the poster. To cite an infamous example, Enron’s espoused values were […]
Who is to blame for Australia’s corporate culture crisis? (and how to fix it)
If an organisation truly wants to stamp out culture failings then it is up to the leadership team to ensure that the systems that support the day-to-day work match the cultural rhetoric, writes Aaron McEwan Pick up a paper from today, yesterday or a month ago and you’ll no doubt […]