Driving return on investment through people
At FedEx, speed is a collective way of thinking and behaving. We refer to this collective way of thinking as an organization’s culture. It is these ways of thinking and behaving that design, produce and sell products and services that are of value to customers. Many internal practices create and […]
Management jargon is the enemy of strategic clarity, according to Peter Fuda, who says there are four key questions that need to be answered in order to determine your deepest aspirations The key issue we face in defining shared aspirations is not a lack of ambition, or even strategic clarity, […]
When organisations stop paying mere lip service to their values and instead align with and act on their values, then trust, customer satisfaction and a high-performance culture follow, writes Aaron McEwan As Benjamin Franklin once said, “Well done is better than well said.” And we’ve heard a lot of talk across […]
If you want to maximise the performance of your organisation or team, values must be turned into shared standards, writes Peter Fuda Every organisation has values. The challenge, however, is that these are usually different from those written on the poster. To cite an infamous example, Enron’s espoused values were […]
If an organisation truly wants to stamp out culture failings then it is up to the leadership team to ensure that the systems that support the day-to-day work match the cultural rhetoric, writes Aaron McEwan Pick up a paper from today, yesterday or a month ago and you’ll no doubt […]
When the pandemic eventually passes, will employers want to – or be able to – return to the office-based working arrangements of the pre-pandemic world? This seems unlikely. https://www.insidehr.com.au/the-workplace-of-a-post-pandemic-world/
The day-to-day working environment often operates like a pressure chamber. When everything is going smoothly the working environment hums along. But when the pressure gets too much, ineffective behaviour rises to the surface. https://www.insidehr.com.au/if-youre-a-bad-leader/
Middle managers, in particular, are in a unique position when it comes to innovation; they’re close enough to day-to-day operations to know where the critical problems are but removed enough from frontline work to see the bigger picture. https://www.insidehr.com.au/engage-middle-managers-for-innovation-success/
