Recent posts

power of listening

The power of listening as a manager

In order to be totally focused on listening to others, it is critical for managers to be truly present in the conversation. Remove that tablet, turn off your phone or even better, have it out of sight. Be conscious of keeping eye contact and don’t allow for others to interrupt […]

Reflex of yes

Five ways to overcome the ‘yes’ reflex

Not every request from others adds value to the strategy/mission. It’s not that the request is bad, it simply may not add real value. Requests for time, information, and help often flow from the pressure of the moment rather than from alignment with a strategy/mission, writes Dave Hanna “Our greatest […]

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