Recent posts

values

The values conundrum

At FedEx, speed is a collective way of thinking and behaving. We refer to this collective way of thinking as an organization’s culture. It is these ways of thinking and behaving that design, produce and sell products and services that are of value to customers. Many internal practices create and […]

management

Mastering the dance of management

The secret to successfully managing a transition into a new management role is to quickly master the dance of management. Great managers have more than one dance move in their repertoire, writes Mark LeBusque When you dance, your purpose is not to get to a certain place on the floor. […]

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