A lack of consistency and alignment between the external brand experience and the internal employee experience has led to the rise of the Chief Experience Officer (CXO) in many organisations, according to Alexander Mann Solutions….
Smart recruitment functions are realising the importance of providing a great candidate experience, and are going further by thanking candidates for their interest and even welcoming them as customers by offering vouchers to use their…
There are a number of challenges facing organisations in creating and delivering a superior candidate experience and HR needs to take a lead role in addressing these challenges, according to an expert in the area….
A lack of consistency and alignment between the external brand experience and the internal employee experience has led to the rise of the Chief Experience Officer (CXO) in many organisations, according to Alexander Mann Solutions….