A lack of consistency and alignment between the external brand experience and the internal employee experience has led to the rise of the Chief Experience Officer (CXO) in many organisations, according to Alexander Mann Solutions….
New roles are emerging within the HR function such as “chief experience officer” and “chief listening officer” as companies seek to improve learning opportunities for all employees and close a skills gap within the HR…
A lack of consistency and alignment between the external brand experience and the internal employee experience has led to the rise of the Chief Experience Officer (CXO) in many organisations, according to Alexander Mann Solutions….